Collaboration, Hosted APPM Access Enablement, Strategic Consulting, Ways of Working Improvement
Ajax partnered with MERSAL Academy to host APPM through an operating model that expands access while protecting quality and participant dignity. The engagement included strategic consulting and ways of working improvement to ensure the collaboration runs with clarity: roles, governance, cohort operations, and consistent delivery standards.
Significance: scalable delivery with stable quality, fair and transparent access mechanisms, and a smooth operational rhythm that prevents chaos as demand grows.