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1. Saudi German Hospital – Driving Operational Excellence Through Kaizen
Client: Saudi German Hospital – Cairo Branch
Industry: Healthcare
Duration: 3 Days
Context: The hospital faced bottlenecks in Outpatient, Emergency, and OR workflows. The client needed quick, sustainable improvement with zero interruption to patient care. The focus was on leaner patient flows, empowered frontliners, and fast impact.
Our Intervention:
- Conducted Gemba walks across ER, OPD, and OR.
- Delivered Kaizen workshops focused on eliminating Muda (waste) and redesigning patient journey.
- Coached department leaders on visual management and performance tracking.
- Applied root cause analysis on key delays and formulated standard quick-win solutions.
Results Achieved:
- 38% improvement in average time from triage to consultation in ER.
- Reduced average patient waiting time in OPD by 24 minutes.
- Trained 100+ staff across medical, admin, and support services.
- Initiated new 5S systems in supply areas.
Client Feedback:
“It was beyond training. The real-time improvement was visible by Day 2. Everyone from nurses to managers felt part of a shared mission.”
2. ANF Al-Ahram – Egypt’s Pioneer in Sustainable Non-Woven Fabric Production
Client: ANF Al-Ahram for Non-Woven Fabrics
Industry: Industrial Manufacturing
Duration: 9 Months
Context: The client wanted to build Egypt’s first sustainable non-woven fabric plant — a greenfield operation — with minimal reliance on imports, full ESG compliance, and job creation.
Our Intervention:
- Led full project setup: factory layout, HR design, supply chain onboarding.
- Integrated sustainable practices including waste reuse and energy optimization.
- Developed operational SOPs and safety procedures.
- Recruited and trained full factory team from local labor pool.
Results Achieved:
- 95% local sourcing (vs. 40% industry avg).
- Reduced CO2 footprint by 21% in first 6 months.
- Saved over 3 million EGP annually in operational costs.
- Created 48 new direct jobs, 30% of which were female-led roles.
Client Feedback:
“What we achieved was nothing short of a transformation. We moved from a vision to execution in record time.”
3. IETOS – Human Resources Transformation for Growth
Client: IETOS – Engineering Services Provider
Industry: Engineering / Services
Duration: 4 Months
Context: The company was growing fast but lacked a structured HR system. Hiring was inconsistent, performance was hard to measure, and onboarding was ad-hoc.
Our Intervention:
- Audited existing HR practices and identified major friction points.
- Designed a performance management system with 360 feedback.
- Digitalized HR processes with a customized tool for tracking KPIs.
- Redesigned onboarding journey with cultural fit touchpoints.
Results Achieved:
- Recruitment lead time cut by 60%.
- Onboarding satisfaction score improved by 50%.
- Fourfold increase in internal promotions over 6 months.
- Introduced an internal Learning Pathway for engineers.
Client Feedback:
“Our people strategy finally matched our technical ambition. We became attractive to top talent again.”
4. Sanam – Culture Before Merger
Client: Sanam Holding (pre-merger stage)
Industry: Diversified Holdings
Duration: 2.5 Months
Context: The client was preparing for a major merger and needed to align leadership, reduce internal silos, and install a unifying culture.
Our Intervention:
- Designed and facilitated executive alignment workshops.
- Built a shared leadership vision and core values.
- Coached 12 senior leaders on communication in change.
- Conducted pulse surveys and emotional mapping of the org.
Results Achieved:
- Full leadership alignment on new mission and values.
- 20% increase in employee trust scores.
- Zero turnover among senior leadership during and after the merger.
- Created a blueprint for cultural integration used by the merged entity.
Client Feedback:
“We didn’t just merge businesses. We merged mindsets — with clarity and care.”
5. Mashroo3ak – From Fragmented Efforts to Feasibility at Scale
Client: Mashroo3ak – Feasibility & Investment Consultancy
Industry: Investment / Consulting
Duration: 3 Months
Regions Served: Egypt, GCC, North Africa
The Challenge
Despite having a strong brand and vast regional presence, Mashroo3ak struggled with managing project delivery across their growing offices. With hundreds of simultaneous feasibility study requests, inconsistent reporting formats, and regional silos, the company risked delays, client dissatisfaction, and internal inefficiencies.
Our Intervention
We stepped in to streamline operations and unify the delivery framework:
- advised on a centralized PMO structure to govern feasibility study engagements.
- Standardized documentation templates for market, technical, and financial reports across teams.
- Aligned workflows across regional offices in Egypt, Saudi Arabia, UAE, and Iraq.
- Trained consultants on project scoping, milestone planning, and multi-stakeholder reporting.
- Implemented KPI dashboards to track progress, client feedback, and delivery time.
Results Delivered
- 70% faster project readiness through standardized feasibility templates.
- 85% adherence to unified project methodology across all branches.
- +750 active feasibility studies now tracked through a centralized system.
- Consistent delivery quality across 6 countries and 4 languages.
- Improved investor trust due to audit-ready documentation and financial accuracy.
Client Reflection
“We moved from handling projects case by case… to managing a regional operation with clarity, speed, and confidence.”
Let’s Build Something Great Together
At Ajax Business Solutions, we don’t just deliver services — we partner with visionary organizations to turn potential into performance. Whether you’re scaling, transforming, or just starting, let’s talk about how we can make impact together.